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employee satisfaction

How you may be sabotaging your relationship with employees

We are getting ready to remodel our kitchen, and I contacted several contractors to visit our home to discuss the project and provide an estimate. One didn’t return our initial calls, one came out and we had to follow up three times before he sent the estimate, and one called us back within a day and sent his estimate within two days of our meeting. It was not a hard to decide who to hire…

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Employee Satisfaction vs. Engagement

This year got off to a great start for me. Our family welcomed our second child, Luca, on January 18th.¬† We are very excited to have him join our family, and big sister Olivia is enjoying him! Here is a picture of baby Luca. I was also honored to be interviewed for the article, “Coaching Outside the C-Suite” in the January edition of Credit Union Management magazine. Since I am taking a few weeks off,…

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