I write a monthly blog for the Credit Union Executive Society (CUES) and when they asked if I would write a blog on advice for working remotely during back-to-school season, I struggled at first to think of what I could contribute. I want to preface my column with a caveat—I don’t know all the answers. I don’t have a magic wand to make things go back to normal. Every situation is unique. But there is…
Ellen DeGeneres has had a tough month. Multiple news outlets have been circulating employee and celebrity stories accusing Ellen of not living up to her declaration of “be kind to one another”. I don’t know if these stories are true, but they are certainly compelling given various instances shared of Ellen being more mean-spirited than kind-hearted. Ellen’s current predicament is a great leadership lesson for all of us. It’s not the words you say that…
The past few months have been one of the most challenging times I’ve faced in my adult life. Back in March when our school system announced that schools would be closed for two weeks, I remember panicking about what I would do with my kids for two weeks while I worked. Little did I know, that almost four months later they would still be home! Don’t get me wrong. I love my kids. I love…
Working from home can have its perks—no commute, more family time, and less distractions. But it can also be challenging to lead a team that you don’t see in the office every day. Several leaders have expressed frustration that some team members aren’t as responsive, or they lack follow through since they have been working from home. The lack of personal interaction can make it more challenging to check-in with team members who aren’t pulling…
I’m writing this article from my walk-in closet during the second week of being at home during the COVID-19 pandemic. Right now it’s the quietest place in my house as we navigate this new normal. My regular office is being used by one of my three kids who are being “homeschooled” while my husband and I balance running two businesses virtually. I’m not sure how much learning is happening right now, but we are doing…
A few years ago, I switched to a new chiropractor. When I entered the office for my first appointment, the receptionist barely looked up as she unenthusiastically muttered, “Yes?”. Her unfriendly greeting had an immediate impact on my mood as I felt my energy drop. Needless to say, her lack of welcoming energy and friendliness had an impact on my entire experience at the office. I’m certain you have experienced this before—the customer service representative…
Before the year began, my husband and I took a mini-vacation to a bed and breakfast in West Virginia to relax and unwind. With three young kids at home, it’s not often we get away together alone. One of our favorite things to do is read by the fire. On this trip, I read two books cover to cover, and one impacted me so much, I want to share it with you. In studying success…
One of the biggest challenges professionals face when promoted to a leadership role is where to focus their time and energy. In a sole contributor role, we are rewarded for technical expertise and skill. The transition to leadership can be very different and challenging, as many professionals have not been prepared and developed to master the competencies that are necessary for success. I remember the first time my vice president gave me feedback after I…
In August, our family welcomed an Au Pair from Italy who was supposed to be with us for a year. With a busy household of three young kids with many activities, my husband and I were hopeful this was the answer to our struggle of sport schedules, work travel, and two businesses. Having an extra set of hands would reduce some of the stress of managing five different schedules. Within two weeks of arriving, our…
In mid-August, our family took a ten day vacation to Nashville where we stayed on a 200-acre working ranch with horses, a pool, and a spotty internet connection. If it were over two years ago, I would have panicked at the thought of not being able to check my work email, but on this trip, I deliberately unplugged from work—no emails or phone calls for eight of the ten days. This is progress for me….
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