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Laurie Maddalena

Employee Satisfaction vs. Engagement

This year got off to a great start for me. Our family welcomed our second child, Luca, on January 18th.  We are very excited to have him join our family, and big sister Olivia is enjoying him! Here is a picture of baby Luca. I was also honored to be interviewed for the article, “Coaching Outside the C-Suite” in the January edition of Credit Union Management magazine. Since I am taking a few weeks off,…

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The Power of Today

Happy New Year! Did you know that most leaders are only 30%-40% productive each day? Most people spend their days reacting to issues that come up and focus very little on the important key result areas. One of my professional goals last year was to work at 95% productivity every day. I didn’t succeed every day, but having that goal made me focus intensely on increasing my efficiency by blocking out time, planning, focusing on…

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The Myth of Multi-Tasking

Last week I almost burnt my kitchen down. In my quest to get all the important things done on my list, I decided to multi-task. I put my lunch on the stove, and then went into my office to answer a couple e-mails while simultaneously making an important phone call. I was so engrossed (and overloaded), that I completely forgot about my lunch. I totally charred the pan, and black smoke filled the house. It was…

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Where Many Executives Fail

I once worked for a leader who was very introverted and stoic, and often had trouble connecting with his employees. Morale was low in the office, and the executive had a hard time understanding why his staff didn’t enjoy their work environment. He viewed his role as setting the direction of the organization and delivering results. It didn’t cross his mind that the people side of business was the most important. It is not uncommon…

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How Mindset Affects Your Leadership

Have you ever come across a manager who didn’t feel he or she needed improvement? Psychologist Carol Dweck of Stanford University has done research on mindset and how the mindset you choose significantly affects how you lead your life. Dweck’s extensive research has shown that a manager’s mindset can have a significant impact on your business as well. Dweck indentifies two mindsets:  Fixed mindset: intelligence is a fixed trait Growth mindset: intelligence is a flexible…

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The Quality that Differentiates Top Performers

I recently watched a video featuring psychologist Carol Dweck called Mindset, Motivation and Leadership. Her research suggests that the view you adopt significantly affects how you lead your life. People with a fixed mindset believe that individuals are born with the intelligence and skills they will have throughout life, and there is very little possibility of growth or development. They believe time and energy is best spent sharpening the natural skills we were born with….

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Are You Driving Away Great Employees?

I once worked for an organization that had a 20 page travel policy. This policy went into excruciating detail about the dos and don’ts of travel, including the limits of how much could be spent at each meal. This was just one example of a practice that set the tone of distrust and micromanagement throughout the organization. Whether the company intended to or not, the leadership team created an employer-centered culture that left little room…

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Forget the “Open Door Policy”

I was recently facilitating a leadership program, and one of the participants voiced a challenge she was having with her organization’s open door policy. The organizational leaders felt it was important to always be available for staff and that meant always having their doors open, ready for an employee who needed them at a moment’s notice. This manager was sharing that she was interrupted so much, that she couldn’t get anything done! I bet this…

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The Effective Executive

I recently conducted a survey of high level leaders and found that their number one challenge was managing time and increasing productivity. Have you ever left work at the end of the day and wondered what you actually accomplished? Operating in reactive mode is a very common challenge leaders face.   I recently wrote an article that was featured in Credit Union Management Magazine entitled “The Effective Executive: Strategies for Leading Your Team so You Can…

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